California Privacy Policy
NOTICE AT COLLECTION OF PERSONAL INFORMATION
CATEGORIES OF PERSONAL INFORMATION WE COLLECT
We currently collect the following categories of personal information:
- Identifiers, such as real name, email, postal address, telephone number, online identifier, driver’s license or state identification card number, Social Security number, or vehicle identification number;
- Personal Information Categories and Categories Listed in the California Customer Records Statute, such as signature, bank account number, credit card or debit card number, billing information, or any other financial information;
- Professional or employment-related information, such as your current and previous employer, job title, or income;
- Education Information;
- Characteristics of protected classifications, such as age, marital status, sex, or military status;
- Commercial information, such as products or services purchased, obtained or considered, or other purchasing or consumer histories or tendencies;
- Information relating to Internet activity or other electronic network activity, such as referring and exit pages, date/time stamp, IP address of the device you are using, browser type, and operating system and browsing history on the website;
- Geolocation data, such as GeoIP information;
- Audio, electronic, or visual information, such as audio recordings of telephone calls; and
- Any other information, such as information you may enter into any online forms or provide to us.
CATEGORIES OF SOURCES FROM WHICH PERSONAL INFORMATION IS COLLECTED
BUSINESS OR COMMERCIAL PURPOSES FOR COLLECTING PERSONAL INFORMATION
We may collect the personal information about consumers for the following business or commercial purposes:
- For operational purposes, such as establishing, maintaining or servicing an account, including managing our relationship with a consumer, providing customer service, processing transactions, providing information about our products or services, communicating with a consumer, collections, providing access to our website, verifying customer information, processing payments, and providing financing or leasing;
- For marketing efforts;
- To audit interactions and transactions with consumers, detect security incidents, and debug to identify and repair errors that impair existing intended functionality;
- To undertake internal research for development and improvement of our products and services, and to undertake activities to verify or maintain the quality of our products and services; and
- For other legitimate business or commercial purposes.
CATEGORIES OF PERSONAL INFORMATION COLLECTED IN THE LAST 12 MONTHS
PERSONAL INFORMATION DISCLOSED FOR A BUSINESS PURPOSE IN THE LAST 12 MONTHS
During the last 12 months, we may have disclosed for a business purpose the categories of personal information about consumers listed above under “Categories of Personal Information We Collect.”
We may have disclosed personal information to the following third parties:
- Our affiliated companies, in the JM Family Enterprises corporate group;
- Our third party service providers that provide business, professional, or technical support functions for us; and
- Any other third parties for which we have a legitimate business purpose to disclose personal information, which may include our select partners, non-affiliates, and joint marketing partners.
PERSONAL INFORMATION SOLD IN THE LAST 12 MONTHS
RIGHT TO OPT-OUT OF THE SALE OF PERSONAL INFORMATION
RIGHT TO KNOW ABOUT OR DELETE PERSONAL INFORMATION COLLECTED, DISCLOSED, OR SOLD
Under the CCPA, you have the right to request that we disclose what personal information we collect, use, disclose, and sell. You may request to know the following:
- The categories of personal information that we have collected about you.
- The categories of sources from which the personal information is collected.
- The business or commercial purpose for collecting or selling personal information.
- The categories of third parties with whom we share personal information.
- The specific pieces of personal information we have collected about you.
You also have the right to request the deletion of your personal information that we have collected.
Please be aware that for the majority of requests submitted to us, the CCPA allows us to deny such requests based on various exceptions under the CCPA, including an exemption for personal information collected, processed, sold, or disclosed pursuant to the federal Gramm-Leach-Bliley Act (GLBA). For more information on your privacy rights under the GLBA, please review our Financial Privacy Policy.
We may not be able to honor each request that we receive, but if we are unable to do so, we will respond to let you know the reason.
INSTRUCTIONS FOR SUBMITTING A REQUEST TO KNOW OR DELETE
You may submit a request under the CCPA through the following methods:
- Toll-free Telephone: 1-800-303-9058.
- Mail: Southeast Toyota Finance, P.O. Box 991817, Mobile, AL 36691-8817.
For requests submitted by mail, please indicate whether you are submitting a request to know or a request to delete and provide us with your name, account number or Social Security number, address, and telephone number.
PROCESS WE WILL USE TO VERIFY YOUR CCPA REQUEST
RIGHT TO NON-DISCRIMINATION FOR THE EXERCISE OF PRIVACY RIGHTS
AUTHORIZED AGENTS
CONTACT US FOR MORE INFORMATION
If you have any questions or concerns about this California Privacy Policy, please contact us:
- Toll-free Telephone: 1-800-303-9058.
- Mail: Southeast Toyota Finance, P.O. Box 991817, Mobile, AL 36691-8817.
LAST UPDATED: July 1, 2021