Understanding your Monthly Retail Installment Account Statements
How do I obtain a payoff on my account?
You can request a payoff quote by clicking here. You will be provided with a payoff quote and instructions on where to mail your payoff amount.
You may also call a Customer Care Representative toll free at 1-888-688-1166. Please ensure that you have your account number available. You will be provided with the payoff amount and will also be given the option to have it faxed to you. Instructions on where to mail your payoff will also be provided.
Additionally, your monthly statement includes your payoff amount and payment instructions. Please read the front and back of your statement or invoice to get complete information.