Excess Wear and Use

2017 Toyota Corolla, 2017 Toyota Corolla iM

Rush hour traffic, shopping carts, baseball games - wear and tear can come from anywhere. But don’t worry, normal wear and use is expected on every leased vehicle. To help you understand the difference, you may schedule a complimentary vehicle inspection with our vendor or review your vehicle on your own. 

Complimentary Vehicle Inspection
Between 45 to 60 days before your lease ends, AutoVIN, our authorized inspection service provider, will schedule and conduct a complimentary and comprehensive vehicle inspection. You could even schedule your inspection by calling 1-800-556-2811.  

Normal vs. Excess Wear and Use
Use the chart below to compare normal vs. excessive wear and use.


MILEAGE
Normal Wear & Use
  • Final odometer reading at or below your contractual obligations
Excess Wear & Use
  • Final odometer reading above your contractual obligations


DINGS & DENTS
Normal Wear & Use
  • Smaller than or equal to one inch in diameter 
  • Six or fewer dings and dents per panel
Excess Use and Wear - Dent
Excess Wear & Use
  • Larger than one inch in diameter
  • Seven or more dings and dents per panel

Excess Use and Wear - Dent



INTERIOR
Normal Wear & Use
  • Scratches in cloth or leather interior
  • Minimal stains that can easily be remove
Excess Use and Wear - Interior
Excess Wear & Use
  • Tears, burns or singes in cloth or leather
  • Heavy stains that cannot be removed
Excess Use and Wear - interior



PAINT
Normal Wear & Use
  • Paint chips or scratches less than or equal to two inches in length
  • Ten or fewer paint chips
Excess Use and Wear - Paint
Excess Wear & Use
  • Paint chips or scratches greater than 2 inches in length 
  • Eleven or more paint chips
Excess Use and Wear - Paint



GLASS
Normal Wear & Use
  • Repairable damage, such as chip, star, or light scratch that is less than ½” in diameter or length
  • Three or fewer pits or scratches in the windshield
Excess Use and Wear - Glass
Excess Wear & Use
  • Replacement or non-repairable damage, such as chip, star or crack greater than ½” in diameter or length 
  • Four or more pits or scratches in the windshield
Excess Use and Wear - Glass





WHEELS
Normal Wear & Use
  • Scratched wheel covers
Excess Use and Wear - Wheel
Excess Wear & Use
  • Missing wheel covers, jack and/or wheel wrench
  • Bent, cracked, broken wheel cover and/or center cap
  • Any gouges and/or abrasions equal to or greater than one inch
  • Oxidized aluminum alloy wheel, greater than 50%
Excess Use and Wear - Wheel



TIRES
Normal Wear & Use
  • Tread depth of 1/8 of an inch or greater
Excess Use and Wear - Tire
Excess Wear & Use
  • Tread depth less than 1/8 of an inch 
  • Tires that are the wrong size or speed rating
  • Cut, torn or plugged sidewalls
  • Missing spare tire, jack and/or tool kit (if applicable)
Excess Use and Wear - Tire


FRAME
Normal Wear & Use
  • Frame is not or has never been damaged
Excess Wear & Use
  • Damaged or previously damaged frame
Excess Use and Wear - Frame


ALTERATIONS
Normal Wear & Use
  • No modifications other than Toyota approved accessories
Excess Wear & Use
  • Any modifications, such as suspension, vehicle color or paint schemes, lettering or graphics, holes in frames, post delivery customizing, power train or fuel system alterations, non-OEM or dealer installed tinted glass, or substandard repair
Excess Use and Wear - Alteration


TRUCKS
Normal Wear & Use
  • No damage to the truck bed, top rails or tailgate
Excess Wear & Use
  • Damage to the truck bed, top rails and/or tailgate
  • Missing tailgate

Other examples of excess wear and use include, but are not limited to: missing, inoperable or cracked headlights, tail lights, turn signals, rearview or outside mirrors; missing or inoperable seat belts or SRS - air bag; missing headrests or seats (including the 3rd row in an SUV); engine damage or inoperable vehicle; missing audio equipment; and any other damage that would cost $50 or more to repair, regardless if it is covered by insurance.  

End-of-term Payments
We will mail you a final invoice that will include any charges for excess wear and use, excess mileage, past due payments and any other unpaid charges such as disposition fee and property tax. You can expect to receive the invoice within two to three weeks after we are notified that you returned your leased Toyota. Please refer to your lease agreement for complete details. 


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