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During this time of uncertainty, please bear with us, as we’re experiencing extremely high call volumes and hold times. We are doing our best to support your needs and are grateful for your patience.

Durante este tiempo de incertidumbre, apreciamos su paciencia, estamos experimentando volúmenes de llamadas y tiempos de espera extremadamente altos. Estamos haciendo todo lo posible para satisfacer sus necesidades y agradecemos su paciencia.


How long will it take to receive my title after my account is paid off?

All required documentation must be received with your payoff check to avoid delays. Generally, titles on vehicles with payoffs made by certified check, cashier's check, official bank check, or from dealers are mailed within a few days after receipt. If your payoff was remitted by personal check, your title will be mailed approximately nine (9) business days after the account closes to allow time for the funds to clear the bank. This may vary in some states.

If you live in a state that issues electronic titles (AZ, FL, GA, NC, NE, PA or SC), or if you live in a state where you hold the title, you will not receive a paper title. Instead, you will receive either a Release of Lien or a letter stating the lien has been paid in full. Please contact the Department of Motor Vehicles in your state for answers to any title questions you may have.