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During this time of uncertainty, please bear with us, as we’re experiencing extremely high call volumes and hold times. We are doing our best to support your needs and are grateful for your patience.

Durante este tiempo de incertidumbre, apreciamos su paciencia, estamos experimentando volúmenes de llamadas y tiempos de espera extremadamente altos. Estamos haciendo todo lo posible para satisfacer sus necesidades y agradecemos su paciencia.

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What if my vehicle has been involved in an accident and declared a total loss?
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Do I need to continue making payments since my vehicle has been declared a total loss?
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Can I cancel my insurance?
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What should I do if I purchased a service contract or other voluntary protection product that needs to be cancelled?
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Do I have Guaranteed Auto Protection?
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How do I file my Guaranteed Auto Protection claim?
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Will the Guaranteed Auto Protection claim cover the remaining balance due on my account under any circumstance?
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What if a third party is at fault and they are not insured, or their insurance carrier is only paying a portion of the entire balance due of the vehicle?