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How do I cancel my paperless invoices or statements and go back to receiving them in the mail?

Customers who are not on Auto Pay can update their preference at any time to receive paper statements:

Visit this page.

2. Click on "Statement Notifications,"

3. Look for Paperless Statement and update your preference to "No".

3. Move down the page to save your changes at the bottom.


Note: Your request may require up to one (1) month to take effect.

If you are an Auto Pay customer, your account will always be paperless. However, you can view your statement online after you log in. Below Vehicle Information, click on Statements & Payment History.”